Refund Policy
Last updated: June 16, 2026
We stand behind our service. If we fail to deliver your message because of something on our end, we will refund your money. No lengthy process, no arguing.
The short version
If your message was not delivered due to a failure caused by DearTomorrowMe or one of our third-party providers, you receive a full refund of your $10 payment. No questions asked.
When you are entitled to a refund
You are entitled to a full refund if your scheduled message was not delivered on the confirmed delivery date and the failure was caused by:
- A failure in our scheduling system (Inngest)
- A failure in our email delivery provider (Resend)
- A failure in our database that caused your message to be lost
- A technical outage on our end that prevented processing on the delivery date
- Any other failure that is directly attributable to DearTomorrowMe or our third-party infrastructure
When you are not entitled to a refund
We do not offer refunds in the following situations:
- The recipient email address no longer exists or has blocked delivery
- The message landed in the recipient's spam folder
- You changed your mind after purchasing
- You forgot to confirm your message via the confirmation email, and the 24-hour window expired
- You provided an incorrect email address
We recommend always setting a backup email to protect against delivery issues on the recipient's side.
How to request a refund
Email us at refunds@deartomorrowme.com with the subject line "Refund Request" and include the email address associated with your account and the approximate delivery date of the message that was not delivered.
We will investigate and respond within 5 business days. If your claim is valid, the refund will be processed to your original payment method within 7 business days of our response.
Contact
Refund requests: narayanbonanzakweku@gmail.com